Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Likelyplanet Heating & Air ("we", "us") gathers, uses and passes along information when you browse likelyplanet.garden, call the phone number shown on this website or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. When you fill out a form or call, you may tell us your name, phone number, email address, location and a description of your heating or cooling problem.

Other details are collected automatically as you use the site. These can include your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent HVAC provider that works in your area
• Hand your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Meet legal duties and guard against fraud or misuse

Who Receives Your Details

Likelyplanet Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch about your request. These providers are separate businesses, and each follows its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors move through the pages. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Options and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@likelyplanet.garden. Before acting on it, we may need to confirm who you are.

Keeping Data Safe and How Long We Hold It

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We hold information only as long as the purposes above call for it, or as long as the law requires.

Younger Visitors

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top tells you when it last changed.

Get in Touch

Have a question about this policy? Email contact@likelyplanet.garden.